How can I readily see all information relating to customer and customer orders in a high volume environment? What has the custome bought in the past, what are the open orders, substitue parts and inventory position in order to communicate delivery to to customer Visual's Order Management Window is user configurable, user defined. Works on the Workbench concept with one screen, multiple windows. 5 child windows with real time information. Have 2 sessions of Customer order entry open. Customer sales reps, order entry and expeditors should plan to attend this session